Answers to questions from the owners of JoyCasino and Casino

/TTR blog 06/15/2015 / Hello everyone. The interview is in the question-answer format, I will try to answer fully in order to avoid additional questions in advance. Please note that we will of course read your comments later, but we are unlikely to be able to answer them, we are answering what we managed to ask. - it is important that the forum admin does not forget to make conscious comments under the “rigged” RNG Where did you get the supposedly licensed software? - direct contracts with Microgaming, Playson, NetEnt. I will also say that we did not buy the software, there is no such concept on the licensing market, this is an agreement under which we pay royalties to game manufacturers, the game is played from the servers of the corresponding game provider. The punks also have licenses, in 2 years they will have software like in Star Games, believe me!! — none of the online volcanoes have a license, none of the online volcanoes have any connection with Rizio Entertainment (Oleg Boyko), the owner of the Vulcan brand, none of the volcanoes have licensed Novomatic software, but you know that yourself Owner of Joy, are you Jewish? — no They are crests — also no, this will probably disappoint many, but we are not Ukrainians (we were not born in Ukraine, we are not Ukrainians by nationality and it so happened that we are not Ukrainians by citizenship either), although one of the offices is located in Ukraine, for example, there are also offices in Russia, Latvia, Malta. The desire to remain correct in the text of this interview does not allow me to write what I think about Nazis and morons in general How many players are there in Joy and Casino X? What is the revenue? How much do they spend on advertising? — Unfortunately, we cannot answer this or other similar questions, this is a commercial secret What are the development plans? —license plans: we are currently in the process of obtaining a Maltese license, then the English one (UKGC) will be next in line, market plans: Latin America, Southeast Asia, Japan, product plans: 1. there is a goal to make guaranteed fast payouts. There is a project slottyvegas.com, some time ago they wrote on the site that they make payouts no more than 2 hours from the moment of application, then the information changed to 4 hours, I haven’t looked at it now, but they just announced and signed publicly under the urgency of payments, the point is to bring the payout process (subject to player verification and undetected fraudulent behavior) to a similar standard, this is not a very easy goal, understanding that different payment systems have their own nuances and work differently, but we want to get to this, we hope that this year. 2. release of a new player's personal account, it will have achievements (achievements in different games), finally bonus codes, challenges to slot duels, well, and, probably, the main functionality for players - hold of the amount of the application for payment from the main balance there are also other product improvements, but we cannot voice other plans for the same reason as above - a commercial secret What was the largest withdrawal in history and how much was withdrawn per day - 4 million rubles were withdrawn in 6 days (8 payments of 500,000 rubles for a visa), but we are talking about the fact of payment that the user waited for The maximum bay of a person per session? - a very vague concept of a session, you can assume that one session is one day, the maximum amount of deposits from one player per day is rounded off at 5 million rubles 1. What did you do before opening an online casino (i.e. where did the funds come from to create a casino and an extensive advertising campaign). — were engaged in the development of software for offline poker clubs (banal software for electronic queue at the table, automatic counting of stacks at the table, etc.) 2. What prompted the opening of the above projects: just an investment option, or were they somehow connected with the gambling sphere. — started after the wave of the first online volcanoes, which grew like mushrooms in 2010-2011, wanted to join the market but according to their own scenario with licensed software, to be a counterweight to these not very good projects. And of course, to make money 3. Do they have other online projects, besides JoyCasino and Casino-X. — the Joy and X team does not have other projects yet, previously we owned the maxcasino.com project with Playtech games, which was sold in 2013 4. What development is planned: increasing the level of service, adding slots from other manufacturers, etc. — I have already partially answered this above, regarding new manufacturers: we want greentube, thunderkick, playtech is being offered once again, in general we will add new manufacturers, which ones will become better known after the exhibitions in Amsterdam and Berlin. Is it possible to count on additional Rewards for VIP players and above? Or will everything remain at the level of “more favorable exchange of comp points” — a more favorable rate for points is only part of the advantages of VIPs, our VIPs have unlimited payments (limited only by the limits of payment systems), no deposits and favorable deposit bonuses, personal managers, etc. When I played Joy, then constantly, if there is money left for 3 spins, a window with a deposit offer starts to pop up, right in the middle. You constantly have to close it. And also when you exit the slot, a window also pops up with an offer to play other slots, it also interferes. I myself know what I want to play, and these windows only take time to close them and are annoying. Is there an option to remove these windows down, like in video slots? - here it is necessary to understand that we are a commercial project and work to make money (I think this is not news), if we remove this pop-up and do not lose in conversion, we will gladly refuse it, if we lose it, then no Why does Joy have few providers - there will be more, answered above What kind of payments in the queue are these? Is it really true that while there is not enough money in the casino cash desk, they do not pay out and vice versa? - there are thousands of applications daily in the casino, clicking on the “pay” button in itself is naturally fast, but with each payment there is a check of the player, first of all, his game log, use of bonuses and other promotions, and so on, as I already wrote above, we are moving towards the level when we will have much faster payments How many people work on each project? - 120 people are currently working on Casino-X and Joycasino together (including developers, designers, support, marketing, etc.) What is the most popular slot? On which slot were the biggest wins, namely the multiplication to the bet, and not the amount? - the "popular" page - first place is the most popular slot, the biggest multiplication is 4 million rubles from a bet of 1p80kop in the jackpot batman The requirement to spin x3 not only the last deposit, but also all previous ones, is this nonsense of the support or the policy of the owners? - this is a policy against bonus hunters, to which, I can assume, you belong, again, without presented facts I can not say anything Will they receive a normal license, and not Curacao? — yes, although Curacao is also a serious license, to a large extent its importance is discredited by photoshop fakes from volcanoes Will there be an adequate bonus system, and not gifts that seem to be thrown around your neck?) — I didn’t quite understand the question, but I want to say that the bonus system will naturally improve 1. Is Joy Casino related to the PokerDom room — yes, PokerDom operates under the same license, but completely different teams work on the projects, because the specifics are very different 2. If it does, then why are you developing poker now, when poker is already “dead”. What is the point of this event, or is it just a PR strategy for the casino through poker development? Why attract professional players to the team if you are aiming to attract fish, why not attract famous personalities from show business to the team, as PokerStars does now, because the strategy of attracting professional players is unprofitable at a distance and attracts regulars - I can't answer this question, this is a question for the management of the poker house, I honestly say - I don't understand poker 3. What projects were there before the creation of Joy Casino and Casino X? - I answered above about offline, plus we were engaged in the development of games for social networks and mobile phones 4. At what age did you earn your first million $? — everyone has their own, from 25 to 28 5. Will the disadvantages of JoyCasino be fixed, namely * When cashing out, money will be withdrawn from the account — yes * The withdrawal will be processed within a maximum of 24 hours without unjustified cancellations — if there are justified cancellations/delays, then the withdrawal is unpredictable, if there are no grounds for delays, then, as I wrote above, we want to come to very fast payments * Will there be bonuses without a deposit? — there are and will be, this week they gave out no deposit bonuses on x, but I can’t say yet how often this will be, if this practice brings us a plus in the long run, then naturally there will be, we are not our own enemies * Will a temporary account blocking from the game be introduced, that is, money can be withdrawn, but it will not be possible to play with them. For example, I won a large amount and I’m afraid to lose it, including blocking funds until withdrawal and that’s it. — yes, as soon as we get a Maltese license * there will be no withdrawal limits for VIP players or they will be higher — they are already absent (except for the limits of the payment systems themselves) for the upper VIP segment 5. What is the biggest win in Joy Casino and Casino-X. For each casino separately. What is the biggest loss. — depends on what is considered a win — a positive delta per day or a win from one spin, if we are talking about a win from one spin, then from memory these are several wins above 3 million rubles (at Casino X, as I wrote above, the top win from a spin was 4,098,000 rubles) 6. Where is the return higher in Microgaming or in NetEnt, in which software do people lose or win more? — almost the same MG to NE as 47% to 53%, hardcore VIP players, naturally play more in Microgaming, they are not so interested in beautiful graphics, etc., they are interested in highly volatile games 7. What is the average number of active players FOR REAL money during the day. — as above, a commercial secret 8. What is the largest deposit and the largest loss from one player. — I think a one-time deposit is not indicative, and the total for the day I answered above — rounded up 5 million rubles, this is the amount of deposits made by the player and then completely lost 9. What is the growth rate of the casino over the past six months? — about 30-40% 10. Would you like to sign a contract with me — blog branding + entries of ludovods in Joy/casinoX. Details can be discussed individually. Here's an example - you pay a certain amount per month, from which I use part of the agreed money for ludovods in the casino, there are minimum requirements for the number of ludovods per month in your casino, etc. - we want to, but I suggest discussing the conditions not here but in mail / Skype, otherwise it will be somehow slow through the forum (Comment from TTR: Oh, fucking awesome guys, there will be something to earn xD) The return on the casino is not bad enough! But the paperwork and long withdrawals are brutal! — I'll explain it quite simply, payment systems are divided into risky and risk-free, risky ones include Visa MasterCard Skrill Neteller, all the rest are risk-free, for example, Qiwi WebMoney Yandex, etc., if a player orders a payout from a casino and before that he had deposits through risky PS - we will definitely request documents (ID: passport / driver's license, etc. plus a photo / screenshot of the payment method), if a player has passed verification and then six months later made a deposit through a new card - we will again request documents, naturally not all, but a photo of the new card. Naturally, we reserve the right to check documents in some other cases when we have suspicions of unfair play or abuse of bonuses. Honest players who play by the rules are never affected by this. why are there few jackpot slots in Joy? - each separate jackpot game of NetEnt is under a separate contract, we plan to sign this year 2) What is the % of your players NOT from the CIS? Write the TOP 5 countries who play with you besides the CIS countries. — in total, non-CIS players currently make up 50%, the top is Sweden, Finland, Germany, Norway, and Poland, Romania, and Greece are also at the bottom 3) How much did it cost to launch Joycasino? — naturally, this is a commercial secret, but it is about 100 times cheaper to launch a second casino after launching the first one, since they are on the same platform I would like to ask about NetEnT software, does it have adaptive mathematics or is it random? What can you say about the software of Russian casinos like Vulcan with unlicensed software, what algorithms do they use? — we were really waiting for this question, in short, among licensed software (licensed not by a casino but by a game manufacturer in Malta, Great Britain, Kahnawake, etc.) there cannot be software that can provide adaptive or, as we call it, “stock” mathematics. There is still such a game manufacturer Igrosoft, which, unlike Novomatic, has implemented the so-called “stock” mathematics. What does it mean? It means that the game on the game server has a setting - a set theoretical percentage of return, while the symbols on the reels do not have a specific sequence, unlike tape/random games (when a certain sequence of symbols is “stretched” on each reel, sometimes from 20 to 60 symbols on different reels, each manufacturer distorts it as they want, and it never changes, like a coin with an eagle on one side and tails on the other, or the numbers on the cube are pre-applied and unchangeable). With stock mathematics, there is a mixture of RNG and forced approximation of the practical RTP (return to player%) to the theoretical one in the game. That is, small wins within the theoretical return are random, but as soon as the game deviates significantly from the specified return, it begins to give non-random results. This is the famous effect when a lot of money is put into the machine and then it must give back, or vice versa, it gave a lot - then there will be no winnings in the near future. I repeat, such mathematics are used in Igrosoft, and are also often used in various slot applications in social networks. In contrast to this kind of logic and mathematics, there is random logic, in which the possibility of any outcome in any given round is equally probable. Let's go back to the coin - the coin has no memory and even after it falls on the eagle 100 times in a row, the probability of getting the eagle for the 101st time remains 50%. The principle is that in order to obtain a casino license, this casino must have a contract with a game manufacturer licensed in the same or another recognized jurisdiction (more often it is required that the games be licensed in the same jurisdiction, the exceptions are Curacao, Great Britain, Italy and perhaps soon Spain, well, and a number of other countries). That is, the license exists not only for the casino, we must not forget that first of all the license exists for the game manufacturer. Then just go and read the requirements for game servers (software and hardware) on the official websites of any recognized jurisdiction and you will understand that stock mathematics cannot exist by law. If you see the original licensed software in front of you, then: - save time and energy - a new account has no advantages over the old one, do as much as you want, but the RNG does not care at all, it is like a coin that has no memory (but not because it is so stupid and simple, but because this is how it is by law). - the probability of winning with a low bet is absolutely the same as the probability of winning with a high bet, the maximum multiplication can fall out either way, with a high bet only the absolute value of the bet and the win is greater, and the multiplication is the same. - the casino cannot influence the results of the rounds, for two reasons, firstly, because the game is on the manufacturer's game server, secondly, the manufacturer also cannot influence the RNG. It's all pretty easy and clear for European players, there is not a single large forum with comments about rigged RNG, but because of the proliferating volcanoes with self-written unlicensed copies of famous manufacturers on the CIS forums nothing else is discussed. The only topics for discussion on forums in Europe are the speed of payments, bonus policy and minor things like design, tournaments and races and so on. About Volcanoes. In Igrosoft games - 100% stock mathematics, in Novomatic copies - RNG plus some most likely have a cutoff for the maximum win per spin, well, what can't you write when you are both a game manufacturer and a casino site. I am 99% sure that none of the volcanoes have special algorithms "give on the first deposit and gobble up after the second", instead, they just collected tapes with a return of about 85% (as opposed to 96-98% in licensed games), and that's it.

From the owners of LOKI casino 10/07/2017

Information for owners of new casinos TTR is now asking for 10,000 euros to add to its site, it will record a stream in your casino for this money, to pump up the affiliate program, you will spend a month in the top 5-10, if you are lucky you will recoup the money invested, that's all, there is no new traffic on its site.

A lot has changed in 2 years.... today the speed of withdrawing money from Joy and X is one of the best

It is very interesting to share their achievements and thoughts partners of Joy and Casino-X .

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Stepan Razin (Affiliate)

Based on such data, it is already possible to clearly build the psychology of the formation and development of a player, first large deposits and almost no withdrawals (but during the game often goes into big pluses) in the hope of big wins, then the first cashouts, then smaller deposits and smaller cashouts, but still cashouts are much less frequent, and then deposit - cashout almost every other time, due to the fear of "getting lost". Something like that) Most likely, this is due to a drop in motivation in large wins among players. The player did not often go into the minus, three or four months in a year and a half. Now he really doesn't play for big stakes like he used to

Smoker

Finally it worked! Thanks September! I was sitting on pins and needles

Robin Hood of gambling

I've been giving away lost money to gambling addicts for a long time now, sometimes even more than they lost

Junta

I've had one payout in 6 months. Before that, 11 payouts in a year. Now it's 1 out of 6. One player who bets the most takes all the profit. Before that, he only had profit. He lost for a year, and now he's going to win for a year? Last time, 11 out of 12 payouts. And this time, it looks like it'll be 1 out of 12 in the final.. Essentially, they share the profit, and keep the loss for themselves. It seems to me that a few more situations like this will tell me, "Well, "Dude, you only have one high roller (well, for me he's a high roller. $40k in profit doesn't smell like that) and he's a loss to us. So get out of here." I understand that they're still in the black, since that's how the casino is set up, but I'm still afraid that they'll make a claim

Smoker

That's normal... I also have a hardcore player in Posh... In August he drove me into a severe minus, and September-October brought me $40k. November is again in a severe minus PP. That's normal. The game implies both winnings and losses. What's big money for you is hardly noticeable for them.

Tisex

There is also a player, he also stopped depositing well, and his behavior became strange, a little plus immediately to withdrawal.

You see how carefully you need to pay attention!!! to the consistency of the player's behavior and habits. Any change in behavior will be recorded by special employees and reported in a special way... that's where the comments come from... I urge you to treat the casino as a business partner with all the rules that follow!!! Most of the rules of conduct are written in the casino rules, read carefully as a partnership agreement, find the key!!! truths of doing business and successful cooperation with the most successful and reliable business in the world!!!