White Label - Casino Management from the Inside

So, regarding the slot settings, etc. This is what the casino admin menu looks like, which is responsible for the slots. That is, all that can be changed is to add or delete a slot, as well as create a category or delete it, etc. In general, there are simply no settings that would affect the games themselves. Although, even if they were, I would not have access to them, since the game provider is SoftSwiss. Simply put, if you open a casino on a white label, then you are only provided with a control panel where you can only add or delete a slot. But SoftSwiss does not have such settings, since in order to change the bet in a slot, you need to write to the game provider. For example, we still have a bug in Micro for a ruble account that is not fixed (there is a limit on the maximum bet of 15 rubles). By the way, regarding the return. Here is the data for less than a month. By the way, the sample is decent. I will just give you 2 examples. The first screenshot is the stats for the entire month. And here are the stats for the day before yesterday And here are yesterday: As you can see, the numbers can vary greatly by day, but over the long term they should be the average declared return of the software. I don’t know much about stats yet. But for now, players are lucky and need a higher turnover and a longer period of time. As I understand it, the average casino advantage should be about 4%, now it turns out to be somewhere around 2-2.5%. That is, players are luckier. By the way, here is a funny point. For some reason, all returns are calculated in currency, not in coins. This is probably where rumors about pools, etc. are growing. I am not a mathematician of course, but if there were pools, then even in a short period - the return could not exceed 100%. There was a return of about 200% in some software for some day (too lazy to look now). Actually, this is about slots. In principle, I did not discover anything new for myself. The most interesting thing will be further. When planning a casino, I thought that the biggest expenses were the fee for using software providers (Netent, Micro, etc.) + royalties (Softswiss). But this turned out to be nonsense compared to the costs of payment systems! This is just fucking crazy) Payment system fees are spent twice as much as the fees for providers and suppliers. For example, how do you like this information, let's take 2 popular currencies - Yandex Money and Qiwi. If a person makes a deposit with Qiwi or Yandex money, the payment system immediately deducts 7 to 8.5% from the amount. And in order to withdraw money to the user, you need to pay 2 to 3.5%. There is also a huge problem with payments at SoftSwiss. I don't know who designed the system, but it is extremely stupid. Due to all sorts of restrictions of 15 rubles for Russian payment systems, the player must split the amount into payments of up to 15 thousand rubles and place requests. But the funniest thing is that the player cannot make 10 requests at once, he needs to wait until the first one is processed. The architecture is extremely stupid. What actually happens in the end? The player deposited 10 thousand rubles, went up to 200, for example. He continues to play further, but along the way - places requests for 15 rubles for payments, because you still need to make a new request each time and wait. As a result, it turns out that players are sending money back and forth, and the casino gets a huge % stupidly payment, all the profit goes down the drain. That is, the money that can be spent on additional promo - has to be taken into account and stupidly lost on payments. Naturally, this situation does not suit me and now this problem is being solved. Personally, I believe that the operator himself should split the payment, and the player should simply put the amount for withdrawal. True, there are some snags and nuances here. Well, I think I will make a withdrawal limit, for example, 1 withdrawal per day is free, the second withdrawal is 2.5%, for example, or 2 withdrawals. By the way - please write your opinion on this matter. I plan to spend the money saved from payments on additional promotions. I also encountered the problem that the people working in support are not always competent + there are simply not enough resources. This issue is also being resolved now (a separate support team is being recruited for the casino, which will only service my casino and not participate in other platform projects). Right now I'm lucky - the casino domain hasn't been blocked (which, by the way, I think will happen in the coming days). I'll also have to bother with mirrors, etc. If anything, the mirrors will be ru1.ttr.casino ru2.ttr.casino (I think there won't be any problems with this)). To put it briefly, I had an UNREAL hassle, albeit an interesting one, at the moment without any profit, but with small (thank God) losses. After the first week, the casino had such a minus that I was simply shocked. By the way, this is exactly the thing that while there are not enough players, the fluctuations are very high and can cause a serious minus. (This is again about the problems of cheating, etc.). Okay. That's enough about the casino. In general, we can say that in order to open and competently manage a casino, you need a huge amount of personal time. I am seriously planning to find some managing director who will get all the headaches. However, in my case, this will solve the problem only partially, since I still need to communicate personally with a bunch of players, partners, etc.

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We will try to briefly explain how an online casino works: 1. There is a platform. This is actually a casino engine that manages players, finances, bonuses, gives the owner a lot of different reposts on the work and performance of the casino, logs everything that happens, manages the design of the project, etc. and of course, the platform processes game requests from the game servers of providers to players and vice versa. 2. There are game providers. They have their platforms on their servers, which are sometimes also called game platforms, but these platforms do not provide the opportunity to create a full-fledged casino on them. They are made for integration into the gaming casino platform of games via API. 3. There are also aggregators. They are not necessarily present in the scheme, but they are convenient. An aggregator is a mini platform that integrates many game providers and provides one unified API to the gaming platform. SoftSwiss has these 3 elements, and the aggregator is also ours, and not third-party, since in addition to the platform, we are also engaged in the supply of games to other platforms. The gaming provider does not have access to the casino platform and the same is true vice versa. That is, we, as a platform provider, cannot tweak anything in the gaming provider, and they cannot do anything inside our platform. The backend that @RIsh found is on the NetEnt server and you can only see statistics on games, say graphic materials for games, try to understand the problems if there are requests from players. Nothing else can be done there. Bonuses and free spins are managed from the SoftSwiss platform in automatic mode. All this is also integrated via API. We had potential clients who wanted to launch a casino and asked if it was possible to tweak the games. The answer is always NO. Moreover, it is justified both by the purely technical impossibility of doing this, and by the economic one. Technically, it is clear, we do not control it. Economically - there is no point in tweaking games if you are building a brand with a reputation in the long term. Players are not fools and will very quickly understand that the casino is "cheating" and will simply not play. The costs of starting a casino are not small and even if you set a goal to launch a project and "make a quick buck", it does not work. I cannot imagine a project that could invest at least 100-200 thousand euros in the start, then another couple of months in promotion and support another 100-200k and get the same 400-600k on top. This is simply not realistic in the short term. If you have specific questions - ask, we can explain so that players know better what is happening "behind the scenes". @TTR already knows and understands that this is not an easy business at all, but he has a very competent approach, aimed not at earnings, but at the product and quality of service.

- Now it's clear) Just one thing, I noticed that some streamers when playing slots reload the page with the slot thinking what it will give them, in fact, this is true, isn't it? When you play a slot, the token changes with each spin, and the session remains one, and when you reload the page, the session changes, and can pour in... Is this true or not?)

This is all from the realm of legends and fairy tales. All game engines are based on a random number algorithm + the mathematics of the game itself. In simple terms, what is mathematics - it is the length of each reel and the arrangement of symbols on it, and the random number algorithm stops these reels completely randomly. That is, no dependence on the session or anything else can happen to me. On a large number of bets, the mathematics of the game tends to a given payout. As a rule, for game providers today it is 95-98%. That is, the casino's calculated advantage on a large number of bets is only 5% to 2%. This percentage was actually imposed on the market by Novomatic in the mid-2000s. Before them, standard payouts were at the level of 80% -85%. P.S. In our SoftSwiss games, we also use an additional method of checking fair play, the so-called provably air, that is, the result of each bet can be checked for fairness thanks to mathematics. This came from the first Bitcoin casinos. Our opinion is that the future of gaming projects lies precisely with this approach and Bitcoin.

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