Withdrawal of WebMoney (WMZ) to VISA card (UAH) - currency exchange Privatbank

LUCKY-13 wrote: I've been using the "Super Exchange" service for a long time:
Rating: * * * * * (five stars)

We're testing the WMZ 125 >>> VISA (UAH) exchange. We don't want to end up in a situation where WebMoney closes and all account balances are wiped out. In all financial systems, delayed payments and difficulties with cash withdrawals are the main sign of impending doom. We've confirmed that everything is working today and that WebMoney's collapse isn't imminent.

Alexander Ukraine 02.03.2023, 12:38
I've been using this exchange service for a long time. Everything has always been excellent. I've never had any complaints and always recommend everyone to exchange money here.
But with the last exchange, something went wrong :(
01/12/2023 sent money, $22,000.
On January 13th, we contacted via Telegram and agreed on a pickup date of January 16th. We corresponded throughout the day and were told it would be available for pickup on January 17th. They reimbursed the commission as compensation.
On January 17, they said it would be available for pickup on January 18. Later in the evening, they wrote that it would definitely be issued on January 20 at 10:30.
January 20 didn't work out again, they moved it to Monday, January 23, and sent $100 in compensation.
23.01, in general, everything is repeated, the operator says that there is a technical problem and they are trying to solve it.
On January 24, they offered a payment option that was generally completely suitable, but so far there has been no payment.
1.02 so far there are only promises that everything will be resolved soon.
3.02 a small part was returned via USDT.
7.02 They promised to close the issue within a few days.
February 21. More than two weeks have passed. The situation hasn't changed at all :( No money yet.
24.02 We talked for a long time with support, they promised that there would be some kind of solution from 27.02.
2.01. The situation hasn't changed at all. There's still no money, but there's still communication.
Support is in touch, we are communicating, but so far without results.
The interim result is that 1.5 months have passed since the money was sent, and I still haven’t received the exchange.