mrgen123189
The situation is as follows.
I decided to see what playfortuna is. Registration, identification, dep. I load 2k for testing, look at the casino device, load it into a couple of machines, etc. Gem rocks gives out 13k, we slow down, we put it on withdrawal. 10/11/2018, balance request for withdrawal to Qiwi, we get a refusal, they ask to withdraw to where they deposited from. We put the withdrawal to Sberbank, 30 minutes, the money leaves the balance in the casino, ok. Today is 10/19/2018, 0 receipts. SlotV, joycasino - instant transfers when writing off funds from the balance. I write to support, support is freezing. I am writing a review on casino.biz, I receive a response that the money has been credited to your account, you are lying to us, give me a bank statement. I request a bank statement from the bank, I send it electronically, I receive a refusal that they do not accept such a statement. Ok. The next day we go to the bank, receive a statement with seals, come home, log in to the account, there is NO ONLINE SUPPORT dialog box. Ok, I open the request form, constant errors CONNECTION BROKEN. ok. We go to casino.biz, write an angry comment again. 3 hours pass, the form starts working, a statement is sent to support and frosts again. I no longer expect that the winnings will come, they should at least return my deposit;(
rexiii
in light of recent events...99% of the money was frozen by Sber.And then it will also return it back to the casino, according to the new law. Damn, Sber is a total asshole... in fact, it receives money from VISA a couple of hours after the casino sends it, and then it keeps holding on to it for three days, and the "freezing" is all fiction.
