Casino does not pay winnings (reasons and problems)

LUCKY-13 wrote: 1) If there is no fraud on the part of the player, follow the instructions:

How to make a casino pay out your winnings
100pravda.com/forum/payments-pool/471-ka...no-vyplatit-vyigrysh

2) Provide your login. If your account was under our CMP ref, we will contact Betvoyager from the affiliate program side. The situation when "2" falls often and the player bets more and more cannot be considered fraud. If the ref is not ours, then remember from which site you registered and ask your affiliate to sort out the situation.

3) Kalbob had several notable wins, but in most cases lost deposits. The rare successful generation was from the casino server side and the player did not interfere with the technical work of the client-server.

We ignore IP matches for Russian players (due to VPN) and players with dynamic IP or if the player uses VPN (they are immediately visible). However, we do not accept any excuses for matching devices with closed accounts (or with limits) and using third-party payment systems (excluding Qiwi, which we do not check for matching personal data due to locks without reason, etc.).
If the situation is really as you say, then your friend just set you up, since similar rules are in all casinos that do not set traps for players, detecting a duplicate with large wins.

If he had lost, you would have been satisfied. This is a real scam. If you have an IP in the database, it seems to me, as you say, without setting traps, you need to immediately block the account after its creation. Thereby eliminating the possibility of a deposit. But alas... this is an "unfeasible" task for programmers and unprofitable for casino business owners. I repeat once again, if he had filled the deposit, you would have been satisfied. This is 100%. And now you roll out rules without setting traps. And where were they, having an IP in the database at the time of account creation. I do not support TS. This is just a pure scam.

I can say with complete confidence that this casino does not have the concept of "responsible gaming".
1) when you skip creating a new account if there are parameters that violate your RULES.
2) when a deposit is accepted and the game is allowed. And here, if the guy had not won, there would have been a bunch more times of this same lack of checks and blocking with each new deposit. And only when ordering a withdrawal of funds would this concept have surfaced for you.

We do not return the balance or deposit to duplicates from closed accounts for gambling addiction. I will not arrange a freeroll - if they catch you - they will return the deposit - if they don't catch you - they will pay the winnings. The issue is not about bonuses but about closing accounts for gambling addiction.
When a player closes an account, he knows that it is closed there. Those who want to check - come to the chat and ask. Many verify the account before the deposit and if it is a duplicate, they also get a ban before depositing money. By the way, this is what duplicates of closed players usually do, checking whether it will work or not.
If SS rolls out such functionality, we will enable it. Attention is paid to each account during verification. We do not have any IP notifications, otherwise they would be the only ones for Russian players due to VPN and mobile IPs. You are trying to shift problems from a sick head to a healthy one, IMHO. If your account was locked due to gaming addiction, do not open a new one. If you are not sure, ask the live chat.

I don't have any multipliers, a clean white account and deposits, I won a little more than 20,000 rubles from them, they paid the money, but I had to take a photo of almost my dick and scrotum to make the withdrawal possible.

eCOGRA reserves the right to refuse to resolve a dispute at any time if:....the dispute does not relate to the results of a gaming transaction, such as game results, betting results, account management, the use of bonus offers or misleading terms