The fourth stage of identity verification in SKRILL via webcam does not pass for many... Write to this payment system by e-mail - help@skrill.com, that you do not have this opportunity, you will be asked to send scans of documents. And everything goes. :whistle: Thank you for contacting Skrill support. To verify your Skrill account, please send the following documents to customerverification@skrill.com: 1. Identity document. The following identity documents are accepted: ∙ passports; ∙ identification cards; ∙ driver's license. And also: Basic requirements for identity documents: ∙ Your identity document must be valid (without expiration date). ∙ The copy of your identity document must be in color. ∙ The copy must be clear and all four corners and four edges of the document must be visible. ∙ The copy must be submitted in one of the following formats: *.jpg, *.jpeg, *.bmp, *.gif, *.png or *.pdf. ∙ The copy must show your photo, full name, date of birth, signature and document number. ∙ Your passport must be open to the page with the photo and document number. Send a second copy of the page with your signature if it is on a different page of your passport. ∙ When sending an identification card (or a driver's license where personal data or issue/expiration date are on the back), make sure that you send separate files with images of the front and back of the document. Make sure that the document number is clearly visible on the copy of your driver's license. 2. Account verification. Please send us a good quality photo (selfie) where your face is visible against the background of your passport/ID card. Please note that the photo must be clear and show both the document details and your face. Please make sure that all four edges of the document you are holding are visible in the photo. 3. Address verification. As part of the verification process, our customers are required to verify their address. This can be done through location determination. To verify your location, go to your Skrill account and go to 'Settings' -> 'Limits and verifications' -> 'Verify account'. In the 'Verify your location' step, you will need to click on 'Submit your location'. A pop-up window will appear asking you to allow location tracking. In case it is not possible to determine the location in this way, you can choose another option by sending us a document confirming the address. The following documents are accepted for address verification: ∙ utility bills (heating, electricity, water, cable TV, landline phone, sewerage, gas, etc.); ∙ An original printed statement from your financial institution (bank, credit/debit card, mortgage, insurance, investments – please note that we do not accept statements from online-only financial institutions); ∙ A signed and sealed letter from your financial institution confirming your account with them, stating your address and full name; ∙ Any correspondence from government agencies (including tax documents, court documents). Basic requirements for proof of address documents: ∙ The document must be issued within the last 90 days. ∙ The image you provide must show all outside corners of the document. ∙ The document must show your full name, current address, and the date the document was issued, and the name of the issuing organization and its logo must be visible. ∙ The copy must be submitted in one of the following formats: *.jpg, *.jpeg, *.bmp, *.gif, *.png or *.pdf. ∙ We cannot accept screenshots or photographs taken from copies of documents.
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