Deposit bonus - free spins from Joy Casino not working

I almost never take bonuses, but I couldn't resist here. 20 free spins for 10 UAH with a wager of x20 seemed very attractive, especially since I was going to make a deposit at Joy Casino.



For some reason the bonus game didn't load, the loading status kept stopping at 100%. Sometimes the line almost reached full loading, and sometimes it stopped at 2/3.



Joy Casino support told me to clear cookies and download our standalone application. But I definitely don't want the casino program to do anything with my computer and I only play through browsers.

When it came to canceling the free spins offer hanging in the account and not working, I did not agree. There was a deposit for these free spins, so the casino should replace the slot with a working one and under the same conditions.





Let's see how Joy will fix the situation, otherwise this is a petty scam and coercion to install a casino application on your computer.

Joy Casino quickly resolved the issue: 15 spins at 20 gr. with a wager of x20.

Earlier you made a request to credit spins.

At the moment, the bonus has been re-credited in the Gods Temple game and is available for activation in the "Promo" - "Gifts and bonuses" section. You can track detailed information on wagering all bonuses in this section or in the game itself, to the right of the playing field (two numbers separated by a slash (***/***) - this is the amount of bets that have already been taken into account in the wagering, and the total amount of bets for full wagering of the bonus).

If you have any additional questions, please contact us - we work around the clock and will always be happy to help. Big wins and good mood to you!

Best regards, Ilya
Manager Joycasino.com

No questions for Joy.

Today I checked - all games in Joy Casino are loading and working.